We received emails about our mini all in the one day, after agreeing the deal we did not hear anything, then we were pressured into picking up ASAP - when it suited the garage
Attentive not pushy, reacted to get things resolved quickly and polite and helpful throughout.
Because the customer service I received was brilliant from start to finish.
Easy to sort out what I wanted
Very good service given by Richard and everyone that we had contact with to be honest
Whole process was smooth and professional
Service was fine
All work carried out quickly without fuss plus was given curtacy car
Excellent service. Good communication/customer service
We are always made to feel special
Was very helpful especially the lady on reception who was very helpful and looked after me while I was waiting for the work to be completed.
Clear advice and instructions plus helpful video of work carried out.
The staff went above and beyond to help me
my problem was dealt with promptly and to my complete satisfaction.
Everything clearly explained.
They were faultless from start to finish
Fab service and very accommodating staff
Very helpful staff, always helpful and try to accommodate me even at short notice if I have a problem.
Service dept staff at Tamworth were helpful and friendly with good communication. Minor problem on new car fixed quickly and car had been valeted before being returned.
Happy with the service experience overall. Car could have been better cleaned internally.
As Ive said every bit of my experience in the sales room was brilluant
NO ISSUES, VERY FRIENDLY, KNOWLEDGABLE STAFF WITH GOOD COMMUNICATION AND MET ALL EXPECTATIONS
Very friendly knowledgable staff
I still haven't got my car back after several weeks so can't really put a positive response yet even though I've been well looked after and kept well informed by Bradley
The mini centre at tamworth ensured that I had a ssemless buying and hand over of my new mini, and we enjoyed the revolving show very much
All went well and quickly and informed about everything
did the job efficiently
Friendly helpful staff. Loved how the mini was presented on collectionsay.
Good customer satisfaction
It was very easy to book, the team answered any questions I had.
the staff do all they can to help.
They know how to treat their customers
Had no problem with dropping the car off, but when I bought the courtesy car back I was just asked for the keys and left for 20 mins with no one saying anything. I was in a rush and had to ask for my keys and left without speaking about car
they sorted the problem and were very kind
Friendly professional helpful
Dropping car off was easy & my customer adviser gave excellent service throughout the whole experience
It was brilliant, they kept me updated before and during the service and let me know as soon as it was ready to be collected.
I was kept up to date with what work needed to be done, along with the video. I didnt give 5 stars I there was some jargon that was used in the conversation that I had to ask what they meant.
Great service, gave me a loan car and a rough time slot for pick up which was useful!
Everything was so amazing.
Professional, went beyond what I would expect, made a bad situation pleasant. I would like to say a huge huge thanks to Bradley Morris and all the others that helped. Probably the best cutomer service I've ever experienced.
Dealt with my requirements, like giving me a lift home once I had dropped my car off
Kept updated throughout.
Friendly and helpful service
The team were quick , efficient and highly courteous.
Really helpful throughout