OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
148 ratings and 81 comments received in the last 90 days.
15 June 2022
Chris Wheeler always gives me the best deal he can. He is really knowledgeable about Minis and the experience is always positive. The collection of the car is always fun. It took months to get the car but Chris kept me in the loop at all times.
12 June 2022
There was a delay but Hannah stayed in contact with regular updates.
11 June 2022
Communication from Hannah after order was excellent. Support after taking delivery also excellent.
09 June 2022
The hand over for the car was amazing. That is definitely something that adds that bit of class which you definitely do not get from the likes of Ford!
06 June 2022
Did well during probably the hardest period in car sales history!
02 June 2022
Chris kept us up to date at all times
30 May 2022
The vehicle was well prepared and the handover was seamless.
24 May 2022
From our initial enquiry to picking up our car we received excellent customer service, our salesperson was courteous, professional, and kept us informed throughout the process.
19 May 2022
Service was amazing. Richard Neal was professional whilst ensuring I was given all the j in formation needed to make my decision
14 June 2022
Always get great service from the mini team
13 June 2022
Josh was very attentive and called mid-way through work to advise of further maintenenace saving a return visit
13 June 2022
They are helpful and kind
12 June 2022
Efficient and car was washed
11 June 2022
Whilst I didnt purchase my car from Sytner, the service was excellent, I have had poor experiences with other brands and Sytner were a significant cut above.
09 June 2022
Did everything that was required and a good explanation given.
07 June 2022
The work was done swiftly with instantly noticeable improvements to the car when I drove it away.
04 June 2022
Same has above everyone was polite and helpful
04 June 2022
Excellent & friendly service
02 June 2022
Reception lady (name unknown) and Sarah were very pleasant and kept me informed.
16 June 2022
Your always acknowledged the minute you walk in by very friendly staff, any questions answered.