The service and charges were all explained to me before the service commenced.The showroom is sparkly, staff are attentive and I always feel like I own an luxury car when I'm there.

Did everything I expect from MINI.

My car was looked after very well

I just love minis, this is my eight one. Chris sorted everything out for me me and took away all the stress.

I was not in a rush for delivery but could have been updated about delivery date and registration details in a more timely manner. When I went into branch to find out, details weren't passed on to the salesperson who was dealing with my purchase

I brought my mini from sytner Tamworth & felt they gave a great experience & the staff were lovely that dealt with my car, so I wanted to go back & get my mot & service done there.

Very pleased with all service

Able to complete the service in approximately 2hours and even cleaned my car

Valeting included

Becuse Debi was honest, genuine and professional at what she delivered for me.

Really good buying experience.

Service was fine but totally shocked that my rear brakes should be worn out after only 14000 miles. Good job I don’t do the yearly average mileage, that would be a new set of brakes every year at a cost of £170, shocking.

Yes all our dealings at the Mini centre were excellent and very professional. The handover of my new car was spectacular and really memorable, loved it !!

Everyone at the centre was friendly and welcoming.

Quick and thorough

I liked the fact the car was cleaned outside too!

Bradley was very helpful and explained everything.

Prompt. Same day turnaround. Problem fixed.

Quick work and even cleaned my car

Very professional attitude

Excellent service overall

As above

Always look after the customer at Tamworth mini

Sytner Tamworth are an exceptional dealership. From the moment you walk in to be greeted by the receptionist to leaving having been dealt with in a professional, warm & friendly manner by all staff members, it is a pleasure being there.

Overall experience excellent

Mainly in my first answer, the experience with Debi Harvey and the experience of buying my Mini was made a very pleasant one. Highly professional, fun and polite.

Very helpful staff with no feeling of pressure to upgrade.

Everyone very helpful

Collected the car and returned it later that day, as I had a bad back. Service and MOT carried out and car returned looking like new.

See previous answe re spark plug

Fixed the problem

Thorough check, it wasn’t called in for a service but it was all checked out in any case

I felt confident that my car had been completely checked over as well as being serviced. My car was clean and parked ready for me to drive away when I returned to collect it .

Debi Harvey was very professional

Other than a slight problem with my registration number getting changed last minute, we had a great experience and mini made picking up my car really special.

Great team, great service and lovely car

Smooth , quick , pleasant

Always keep you up to date. Excellent customer service. Staff very friendly.

Friendly staff, good overall service

Everything went smoothly and quickly

Second to none service and attention

They do what they say, when they say. Easy to make appointments. Friendly staff.

Good customer service

No problems. Work completed within time frame quoted.

Everything I discussed was actioned

There was a problem initially through communication but it was put right with no inconvenience or cost to me.

The overall experience was excellent

see answer to q1. also provision of a fantastic courtesy car (mini cooper s convertible). A big annoyance though was Sytner's policy of charging for investigating a fault. No other garage I have ever used does this.

Efficient team.

Quick & efficient