At first I was impressed with the above but unfortunately my car was damaged whilst in for service. It was deemed that this was done by the valeting company, therefore the cost of the damage would be covered by them. I am waiting for this to be done.
The collection of my new car was made very exciting!
Nice staff, quick service
Very helpful in every way,you came out to collect vehicle,because of our difficulty at the time getting it to you and delivered it back after service
good staff
Pick up and drop off service was super
No concerns once I actually got it booked in. See below.
Couldn't have asked for more
Really helpful, there was more work to do than was done BUT they offered to pick up the car and fix it at my convenience at some point in the future - really impressed - I just need to sort it out now!
Rebecca was very helpful and managed to get car serviced on time even though issue with TLC pack Coffee and cake voucher for John Lewis a bonus !
Staff were very friendly , helpful , loved the way the car was presented
Received very good care and attention from the staff "Tamworth"
Efficiency, friendliness and level of service
Easy to book in. Excellent communication and advice. A job done well and politely.
good custmer service
Everything was made easy.
Everything about buying the mini was a pleasure and a delight
Been with Mini over 8 years great service and welcome .Always willing to go the extra mile , easy to approach and discuss my needs with parts available quickly .
Always professional, and I was still able to pick up my car even after the official 6pm end of the day, which really helped me out.
Our experience was excellent from start to finish. Richard Neal provided everything we needed to know & always kept in touch during the build of the car. Good experience when collecting the car too.
Staff easily and quickly available with all the answers to my enquiries.
it was a good experience at the MINI CENTRE
Service completed to a high standard with service video detailing all areas.
The silver plate around the number plate was loose. I had highlighted this when we bought the car from this dealership earlier in the year. I had expected this to be fixed, but it was just left.
Always satisfied with service and feel confident they've done a good job. Plus, the staff are a credit to the company and make you feel at ease.
My only grip is and I suppose very minor ,I booked a mot /check to wait in waiting area, lovely coffee offered but no papers or magazine to brows while waiting.
I reported a couple of problems I had been having with the way the car was running. Usual story, they couldn't find any faults and said servicing would probably solve the problem and make the car run smoother.
It always is great service
Kept me informed of progress and provided a full report and check of my Mini
As stated in box previously, excellent service.
Every part of the experience was first class
everything went well
We like the garage
The repair to the car, which included a replacement mechism for the panoramic roof, was fine. A safety service was also carried out. Cleaning the car after the work was not satisfactory.
Efficient staff, clear advice and reporting given.
Knowledgeable staff with good communication skills. Made our purchasing so easy and it was a pleasure to walk into the showroom.
Again great customer service!
Easily exceeded my expectations
Excellent service car was delivered on time in an immaculate condition. Sales executive Chris Wheeler was excellent he provided all the information we requested but didn't push us into making any rash decisions
Loved the delivery and the showcase of it.
Happy staff, lovely environment, fabulous handover and always great communication
Alice was really helpful and was happy to help find my perfect car. She was happy to keep searching with lots of changes in my requirements along the way. she was always really helpful.
All essential work completed for MOT. Car cleaned, which was a bonus.
Everything was done on time, all paperwork was ready
The whole process was dealt with in a timely and cautious manner
As expected.!
Very happy to have been given excellent service from Lauren Twigg and to have had repairs covered under warranty. The video presentation of my vehicle was really helpful as well so I know when I can expect to replace the tyres and brake pads etc.
Easy to book taken home and phoned and videoed during the service
All went well. Video sent of service taking place.
A professional service as always.