Staff friendly and helpful and efficient
Staff friendly and helpful and efficient
Collection driver excellent very professional.
Car was ready at estimated time and received a video email showing the inspection of my car, very informative
The process is relatively quick but the staff and Chris in particular accommodating and welcoming. He is very enthusiastic about the car and makes it an exciting process.
Excellent service from Sytner as always
Highest level of customer service even with covid-19 happening. Mark in sales was absolute excellent, all the staff are superstars and deserve huge praise.
Purchase and delivery were really efficient especially given the current climate.
I asked if I could collect car before 3 as it was booked in all day. I received a call at 2.30 together with video showing me results
Great customer service and explained all possible options.
Always helpful and obliging. Feel well treated as a customer with everything fully explained.
Completely satisfied with my experience with sytner Tamworth.
good quick service whilst I waited.
They communicated with me throughout the process of recovery to repair in a professional manner. The show room was easily accessible and spacious. The staff were helpful and explained their findings and work.
A member of staff picked up my mini from home and took it for an MOT. He delivered back to me with the paperwork. Outstanding service from Sytner Tamworth. Many thanks to the staff.
Excellent service from the staff
Sytner at Tamworth are consistent and reliable at good customer service.
Easy to book service, contacted with reminder.
Very quick and helpful response to problem. Minimum of fuss encountered.
friendly service consultant, car was ready when expected and i was kept up to date at all stages.
the impact of covid-19
No fuss and all done to time scales.
Josh Putnam MOT my mini he did a brilliant video explaining everything, he was excellent
They kept me fully informed throughout the day including the mini video of the cars health check.
Good communication from the centre and the work was carried out quicker than I anticipated!
I do not understand why the outside of the vehicle (excluding handles) could not be cleaned. I understand the inside but cannot understand why the outside could not be cleaned.
Attentive and speedy turn around
Difficult times, due to Covid 19, staff were considerate of infection control. Helpful in terms of finding out what I wanted from a car. Demonstrated my options. Communication was good and I didn't have to wait too long for my new mini to be ready.
Very informative. Well explained, very quick and simple best car purchase yet.
Easy to book in & collect
Completed within timescale promised
Very good communication with staff at mini, service fully explained and advised on what would be happening.
All issues with my car were sorted and I am very happy with the service .
Outstanding on all levels. I've now brought 2 minis of James hale and he has been amazing to deal with on both occasions. Friendly and helpful every time he made it impossible to not buy the car!
I believe everything was checked thoroughly on my car and they listened to everything I asked to be checked
Everything was sorted out quite satisfactory !!
Made to feel welcome and safe even though the tough circumstances at the moment
Always receive excellent service
Very friendly and helpful
Excellent customer service from start to finish going beyond by coming in on his day off so we could collect before holiday l.
all the staff I spoke to were really helpfull and made me feel welcome and at ease in these strange times also they explained everything clearly I needed to do when visiting
Our initial factory order was placed just before COVID lockdown. We cancelled this and then picked-up the process again when lockdown eased in July, when we decided we needed a 2nd car. The process was made very easy, no long drawn out discussions.
Pleased with service
Good communication and very helpfu.
Thay did a very good job, and I was happy with the price
I normally deal with Karl and Becky and they are great lovely people and had someone different this time a new lady think her name was Emilia she was lovely too