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Customer Reviews.

service

5

The service and charges were all explained to me before the service commenced.The showroom is sparkly, staff are attentive and I always feel like I own an luxury car when I'm there.

11 January 2019

service

5

Did everything I expect from MINI.

05 January 2019

service

5

My car was looked after very well

04 January 2019

sales

5

I just love minis, this is my eight one. Chris sorted everything out for me me and took away all the stress.

04 January 2019

sales

3

I was not in a rush for delivery but could have been updated about delivery date and registration details in a more timely manner. When I went into branch to find out, details weren't passed on to the salesperson who was dealing with my purchase

03 January 2019

service

5

I brought my mini from sytner Tamworth & felt they gave a great experience & the staff were lovely that dealt with my car, so I wanted to go back & get my mot & service done there.

02 January 2019

service

5

Very pleased with all service

02 January 2019

service

5

Able to complete the service in approximately 2hours and even cleaned my car

02 January 2019

service

5

Valeting included

02 January 2019

sales

5

Becuse Debi was honest, genuine and professional at what she delivered for me.

02 January 2019

sales

4.5

Really good buying experience.

01 January 2019

service

3

Service was fine but totally shocked that my rear brakes should be worn out after only 14000 miles. Good job I don’t do the yearly average mileage, that would be a new set of brakes every year at a cost of £170, shocking.

01 January 2019

sales

5

Yes all our dealings at the Mini centre were excellent and very professional. The handover of my new car was spectacular and really memorable, loved it !!

27 December 2018

sales

5

Everyone at the centre was friendly and welcoming.

27 December 2018

service

5

Quick and thorough

27 December 2018

service

5

I liked the fact the car was cleaned outside too!

24 December 2018

service

5

Bradley was very helpful and explained everything.

24 December 2018

service

5

Prompt. Same day turnaround. Problem fixed.

24 December 2018

service

5

Quick work and even cleaned my car

21 December 2018

sales

5

Very professional attitude

21 December 2018

service

5

Excellent service overall

21 December 2018

service

5

As above

21 December 2018

service

5

Always look after the customer at Tamworth mini

21 December 2018

sales

5

Sytner Tamworth are an exceptional dealership. From the moment you walk in to be greeted by the receptionist to leaving having been dealt with in a professional, warm & friendly manner by all staff members, it is a pleasure being there.

18 December 2018

sales

5

Overall experience excellent

18 December 2018

sales

5

Mainly in my first answer, the experience with Debi Harvey and the experience of buying my Mini was made a very pleasant one. Highly professional, fun and polite.

18 December 2018

sales

5

Very helpful staff with no feeling of pressure to upgrade.

14 December 2018

service

4

Everyone very helpful

14 December 2018

service

5

Collected the car and returned it later that day, as I had a bad back. Service and MOT carried out and car returned looking like new.

11 December 2018

service

5

See previous answe re spark plug

09 December 2018

service

5

Fixed the problem

08 December 2018

service

5

Thorough check, it wasn’t called in for a service but it was all checked out in any case

07 December 2018

service

5

I felt confident that my car had been completely checked over as well as being serviced. My car was clean and parked ready for me to drive away when I returned to collect it .

07 December 2018

sales

5

Debi Harvey was very professional

07 December 2018

sales

5

Other than a slight problem with my registration number getting changed last minute, we had a great experience and mini made picking up my car really special.

07 December 2018

sales

5

Great team, great service and lovely car

05 December 2018

service

5

Smooth , quick , pleasant

05 December 2018

service

5

Always keep you up to date. Excellent customer service. Staff very friendly.

04 December 2018

sales

5

Friendly staff, good overall service

04 December 2018

sales

5

Everything went smoothly and quickly

04 December 2018

service

5

Second to none service and attention

03 December 2018

service

5

They do what they say, when they say. Easy to make appointments. Friendly staff.

02 December 2018

service

5

Good customer service

30 November 2018

service

5

No problems. Work completed within time frame quoted.

30 November 2018

service

4

Everything I discussed was actioned

30 November 2018

service

5

There was a problem initially through communication but it was put right with no inconvenience or cost to me.

29 November 2018

sales

5

The overall experience was excellent

29 November 2018

service

4

see answer to q1. also provision of a fantastic courtesy car (mini cooper s convertible). A big annoyance though was Sytner's policy of charging for investigating a fault. No other garage I have ever used does this.

28 November 2018

service

5

Efficient team.

27 November 2018

service

5

Quick & efficient