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Customer Reviews.

service

3

At first I was impressed with the above but unfortunately my car was damaged whilst in for service. It was deemed that this was done by the valeting company, therefore the cost of the damage would be covered by them. I am waiting for this to be done.

15 August 2019

sales

5

The collection of my new car was made very exciting!

13 August 2019

service

4

Nice staff, quick service

13 August 2019

service

5

Very helpful in every way,you came out to collect vehicle,because of our difficulty at the time getting it to you and delivered it back after service

12 August 2019

sales

4.5

good staff

11 August 2019

service

5

Pick up and drop off service was super

11 August 2019

service

5

No concerns once I actually got it booked in. See below.

10 August 2019

service

5

Couldn't have asked for more

09 August 2019

service

4

Really helpful, there was more work to do than was done BUT they offered to pick up the car and fix it at my convenience at some point in the future - really impressed - I just need to sort it out now!

08 August 2019

service

5

Rebecca was very helpful and managed to get car serviced on time even though issue with TLC pack Coffee and cake voucher for John Lewis a bonus !

07 August 2019

sales

5

Staff were very friendly , helpful , loved the way the car was presented

07 August 2019

service

5

Received very good care and attention from the staff "Tamworth"

07 August 2019

service

5

Efficiency, friendliness and level of service

07 August 2019

service

5

Easy to book in. Excellent communication and advice. A job done well and politely.

05 August 2019

service

5

good custmer service

02 August 2019

sales

5

Everything was made easy.

02 August 2019

sales

5

Everything about buying the mini was a pleasure and a delight

02 August 2019

service

5

Been with Mini over 8 years great service and welcome .Always willing to go the extra mile , easy to approach and discuss my needs with parts available quickly .

01 August 2019

service

5

Always professional, and I was still able to pick up my car even after the official 6pm end of the day, which really helped me out.

01 August 2019

sales

5

Our experience was excellent from start to finish. Richard Neal provided everything we needed to know & always kept in touch during the build of the car. Good experience when collecting the car too.

31 July 2019

service

5

Staff easily and quickly available with all the answers to my enquiries.

29 July 2019

sales

5

it was a good experience at the MINI CENTRE

29 July 2019

service

5

Service completed to a high standard with service video detailing all areas.

27 July 2019

service

3

The silver plate around the number plate was loose. I had highlighted this when we bought the car from this dealership earlier in the year. I had expected this to be fixed, but it was just left.

26 July 2019

service

5

Always satisfied with service and feel confident they've done a good job. Plus, the staff are a credit to the company and make you feel at ease.

26 July 2019

service

4

My only grip is and I suppose very minor ,I booked a mot /check to wait in waiting area, lovely coffee offered but no papers or magazine to brows while waiting.

26 July 2019

service

3

I reported a couple of problems I had been having with the way the car was running. Usual story, they couldn't find any faults and said servicing would probably solve the problem and make the car run smoother.

26 July 2019

service

5

It always is great service

25 July 2019

service

5

Kept me informed of progress and provided a full report and check of my Mini

25 July 2019

service

5

As stated in box previously, excellent service.

25 July 2019

service

5

Every part of the experience was first class

21 July 2019

service

5

everything went well

20 July 2019

service

5

We like the garage

20 July 2019

service

4

The repair to the car, which included a replacement mechism for the panoramic roof, was fine. A safety service was also carried out. Cleaning the car after the work was not satisfactory.

19 July 2019

service

5

Efficient staff, clear advice and reporting given.

18 July 2019

sales

5

Knowledgeable staff with good communication skills. Made our purchasing so easy and it was a pleasure to walk into the showroom.

18 July 2019

service

5

Again great customer service!

18 July 2019

service

5

Easily exceeded my expectations

18 July 2019

sales

5

Excellent service car was delivered on time in an immaculate condition. Sales executive Chris Wheeler was excellent he provided all the information we requested but didn't push us into making any rash decisions

17 July 2019

sales

5

Loved the delivery and the showcase of it.

17 July 2019

sales

5

Happy staff, lovely environment, fabulous handover and always great communication

15 July 2019

sales

5

Alice was really helpful and was happy to help find my perfect car. She was happy to keep searching with lots of changes in my requirements along the way. she was always really helpful.

15 July 2019

service

4

All essential work completed for MOT. Car cleaned, which was a bonus.

14 July 2019

service

5

Everything was done on time, all paperwork was ready

12 July 2019

service

4

The whole process was dealt with in a timely and cautious manner

12 July 2019

service

5

As expected.!

12 July 2019

service

5

Very happy to have been given excellent service from Lauren Twigg and to have had repairs covered under warranty. The video presentation of my vehicle was really helpful as well so I know when I can expect to replace the tyres and brake pads etc.

11 July 2019

service

5

Easy to book taken home and phoned and videoed during the service

11 July 2019

service

4

All went well. Video sent of service taking place.

11 July 2019

service

5

A professional service as always.